+212 661 469 118
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AI for Customer ServiceChatbot That Never Sleeps

CS-in-Q handles questions in 45 + languages, replies in < 1 sec, and deflects up to 80 % of tickets—so agents focus on complex cases.
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INWI
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Galup
EU
Orange
KIA
Habo
CDG
Buraq
HBS
UNP6
Singenta

Meet CS‑in‑Q: Your Smartest Chatbot YetDeliver lightning-fast, multilingual support 24/7—without lifting a finger.

CS‑in‑Q is more than just a chatbot. It learns from your data, integrates with your tools, and handles up to 80% of inquiries autonomously. Empower your customer service team with instant answers, smarter escalations, and seamless omnichannel support.
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Cs-in-q: chatbot

Why Choose
CS-in-Q Chatbot?

Pain Points
Duplicate Questions

Long Wait Times


Inconsistent Answers


Escalation Chaos
How CS-in-Q Solves It
Automates FAQs and learns from every interaction, cutting repetitive workload.

Sub-second replies reduce first-response time and boost CSAT.

One AI knowledge base = identical information on every channel.

Smart routing passes complex chats—with full context—to live agents.

ChatbotProduct Capabilities

24/7 Multilingual Support
Chats in 45 + languages with automatic language detection—no extra staffing shifts needed.
Trained on Your Data
RAG-style ingestion turns policies, manuals and transcripts into real-time answers.
CRM-Ready Integration
Two-way sync with Zendesk, Salesforce, HubSpot, and custom APIs.
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AI-Driven Escalation
Sentiment analysis flags frustration and warm-transfers the customer—no repeated story.

Omnichannel Reach
Embed the chatbot on web, mobile, WhatsApp, Facebook Messenger and in-app chat.
Advanced Analytics & Reporting
Monitor conversation volume, response time, fallback rates, and conversational flow to continually optimize bot performance.
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Key Benefits of CS-in-Q:

Always-On AI Chatbot

  • 24/7 multilingual customer support across 45+ languages

  • Trained on your FAQs, logs, and manuals—zero cold starts

  • Auto-detects language and user intent instantly

Omnichannel Customer Service

  • Unified chatbot across web, app, WhatsApp, Messenger

  • Seamless CRM integration: Zendesk, HubSpot, Salesforce

  • Real-time tracking of response time, CSAT, and deflection rate

Human‑Smart Escalation

  • Flags frustration and complex cases with sentiment AI

  • Warm-handoffs to human agents—no need to repeat

  • Logs & tags chat history for audit and continuous learning

How it works

Connect

knowledge sources (FAQ, CRM logs, PDFs).

Train

the model—ready in 2-4 weeks including QA pilot.

Launch

on your site & channels; dashboard shows live KPIs.

Improve

continuously with auto-learning & human review loop

Industries Served

Industry
E-commerce


Banking & FinTech

Travel & Transport


SaaS
Typical Win
40 % drop in cart-abandon chat due to instant answers

Secure FAQs, KYC guidance, 24/7 account support.

Live itinerary updates, multilingual re-booking during peaks.

Automated onboarding, billing enquiries, in-app help.


FAQ

How accurate is the chatbot?

Trained on your own data and refined by live feedback, CS-in-Q maintains over 90 % intent-matching accuracy.

Which channels are supported?

Website widget, mobile SDK, WhatsApp, Messenger, and any channel with a webhook.

What about security?

Traffic is encrypted in transit and at rest; GDPR and ISO-27001 controls are in place.

How is pricing structured?

Starter (inbound only), Growth (bi-directional + analytics), Enterprise (omnichannel, custom SLA)—billed per call minute.

CONTACT USGet More Done
With H-in-Q

CALL TODAY
+212 661 469 118
OFFICE ADDRESS
38, Avenue Tarik Ibn Ziad, étage 8, N° 42 90070 Tangiers Morocco
EMAIL
contact@h-in-q.com

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38, Avenue Tarik Ibn Ziad, étage 8, N° 42 90070 Tangiers Morocco
+212 661 469 118

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