The Myth of Mass Appeal in B2B: Why General Strategies Fail B2B marketing isn’t about going viral, grabbing attention, or appealing to the masses. Unlike B2C brands, which thrive on brand physical and mental availability and emotional triggers, B2B success is built on specialization, credibility, and solving highly specific problems. Yet, too many companies borrow...
Market Research is Broken: Why E-Commerce Brands Are Flying Blind E-commerce brands love to talk about data-driven decision-making, yet most are using outdated, slow-moving research methods that don’t reflect how fast their market is changing. They conduct surveys, analyze last year’s trends, and rely on industry reports—but by the time these insights are compiled, consumer...
Introduction – Brand Loyalty Is Dead. Brands Just Haven’t Accepted It Yet. For decades, brands have obsessed over loyalty—chasing repeat customers, building rewards programs, and convincing themselves that once a consumer commits, they’ll stick around forever. But here’s the truth: brand loyalty, as we know it, doesn’t exist. Consumers aren’t pledging allegiance to brands anymore;...
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