1. About H-in-Q
H-in-Q, headquartered at 38, Avenue Tarik Ibn Ziad, étage 8, N° 42, 90070 Tangiers, Morocco, is a Single-Member Limited Liability Company (SMLLC).
Registered under 1973, we specialize in conducting consumer research and surveys to provide insights to our clients.
For inquiries, reach us at contact@h-in-q.com.
2. Purpose of These Terms
These terms aim to:
- Define the rights and responsibilities of H-in-Q and users of our services.
- Ensure transparency about how personal data is collected, processed, and stored.
- Comply with Moroccan Law No. 09-08 on the protection of personal data.
3. Services Offered
H-in-Q provides data collection and survey analysis services for various industries, including childcare, education, and healthcare. Users voluntarily participate in surveys or studies to contribute their opinions and feedback.
4. User Eligibility and Obligations
By using our services, users agree to:
- Be at least 18 years old or have parental consent if underage.
- Provide accurate and truthful information when participating in surveys or creating accounts.
- Abide by these terms and refrain from unlawful activities.
- Respect the rights of other users, including privacy and intellectual property rights.
5. Personal Data We Collect
Depending on the service, we may collect the following data:
- Identification data: Name, email address, phone number, and demographic details (e.g., age, gender).
- Survey responses: Opinions, preferences, and feedback specific to the study.
- Behavioral data: Website usage data, cookies, and interaction tracking for service optimization.
- Technical data: IP address, device type, and browser information.
6. How We Use Your Data
Your personal data is used for the following purposes:
- Contacting you for survey participation and feedback collection.
- Analyzing survey results to generate insights for clients.
- Improving our services and user experience.
- Providing tailored offers or rewards, subject to consent.
- Ensuring compliance with legal and security obligations.
7. Compliance with Moroccan Law No. 09-08
As per Law No. 09-08, we are committed to:
- Processing personal data fairly and transparently.
- Obtaining explicit consent where required, especially for sensitive data.
- Ensuring data transfers outside Morocco occur only with CNDP authorization when necessary.
- Granting users access to their data and ensuring their rights to correction, deletion, and objection.
8. Cookies and Tracking
We use cookies to enhance your browsing experience. Types of cookies we use include:
- Essential cookies: Required for website functionality.
- Analytics cookies: To track usage and improve site performance.
- Marketing cookies: To display relevant advertisements and promotions.
You can manage cookie preferences through your browser settings.
9. Security Measures
We employ industry-standard security measures to protect your data against unauthorized access, breaches, and misuse. These measures include data encryption, access controls, and regular audits.
10. Retention of Personal Data
Personal data is retained only as long as necessary for the purposes outlined above. After this period, it is securely deleted or anonymized.
Retention periods may vary depending on legal or contractual requirements.
11. Amendments to These Terms
H-in-Q reserves the right to modify these Terms of Use and Privacy Policy at any time. Significant changes will be communicated via our website or email.
12. Governing Law and Jurisdiction
These terms are governed by Moroccan law. Any disputes arising from the use of our services shall be resolved under the jurisdiction of Moroccan courts, specifically in Tangiers.
13. Contact Us
If you have questions or concerns about these terms, reach us at contact@h-in-q.com.
By using our services, you acknowledge that you have read and agree to these Terms of Use and Privacy Policy.
